Terms and Conditions - Skip Hire Merton
Welcome to Skip Hire Merton. By engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.
1. Introduction
These terms outline the rules and regulations for the use of Skip Hire Merton's services. By using our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
2. Service Provision
2.1 Scope of Services
Skip Hire Merton provides waste disposal and skip hire services to residential and commercial clients within the Merton area. Our services include the delivery, collection, and removal of skip containers as per the agreed schedule.
2.2 Availability
While we strive to offer reliable and timely services, availability is subject to demand and external factors such as weather conditions. We reserve the right to modify service availability as necessary.
3. Booking and Payment
3.1 Booking Process
Bookings can be made via our online platform or by contacting our customer service team. Upon booking, clients will receive a confirmation with the relevant details of their service.
3.2 Payment Terms
All payments must be completed in full upon confirmation of the booking. We accept various payment methods, including credit/debit cards and bank transfers. Late payments may incur additional charges.
4. Cancellation and Rescheduling
4.1 Cancellation Policy
Clients may cancel their booking up to 48 hours before the scheduled service without incurring any fees. Cancellations made within 48 hours may be subject to a cancellation fee equivalent to 50% of the service cost.
4.2 Rescheduling
Requests to reschedule must be made at least 24 hours in advance. We will accommodate rescheduling requests based on availability.
5. Client Responsibilities
- Ensure the skip is placed in a safe and accessible location.
- Do not overload the skip beyond its specified capacity.
- Provide accurate information during the booking process.
- Ensure compliance with local waste disposal regulations.
6. Prohibited Items
The following items are strictly prohibited from being disposed of in our skips:
- Hazardous materials (e.g., asbestos, chemicals, paints)
- Flammable substances
- Explosives
- Medical waste
- Electrical appliances containing refrigerants
Any attempt to dispose of prohibited items will result in immediate cancellation of services and potential legal action.
7. Liability
Skip Hire Merton is not liable for any damage or injury resulting from the misuse of our services. Clients are responsible for ensuring that the skip is used in accordance with these terms and conditions.
8. Insurance
We carry adequate insurance to cover any accidental damage during the provision of our services. However, clients are advised to have their own insurance policies for added protection.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Merton.
10. Amendments
Skip Hire Merton reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services signifies acceptance of the updated terms.
11. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the booking process will be handled in accordance with our Privacy Policy.
12. Force Majeure
Skip Hire Merton is not liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, war, or government regulations.
13. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
14. Entire Agreement
These terms constitute the entire agreement between Skip Hire Merton and the client regarding the use of our services and supersede all prior agreements and understandings.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.