Privacy Policy - Skip Hire Merton

At Skip Hire Merton, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage our services.

Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information: Name, address, email address, phone number.
Transactional Information: Details of the services you have requested, including dates and locations.
Technical Data: IP address, browser type, and operating system information.
Usage Data: Information on how you use our website and services.

How We Use Your Information

Your data is utilized for the following purposes:

Service Provision: To provide and manage our skip hire services efficiently.
Customer Support: To respond to your inquiries and provide support.
Billing and Invoicing: To process payments and manage billing cycles.
Improving Services: To analyze usage patterns and enhance our offerings.
Marketing Communications: With your consent, to send you promotional materials and updates.

Data Protection and Security

We implement a range of security measures to ensure the protection of your personal data:

Use of SSL encryption to secure data transmission.
Regular security audits to identify and mitigate vulnerabilities.
Strict access controls to limit data access to authorized personnel only.
Compliance with relevant data protection laws and regulations.

Your data is stored securely and is only retained for as long as necessary to fulfill the purposes outlined in this policy.

Your Rights

You have the following rights regarding your personal data:

Right to Access: You can request access to your personal data.
Right to Rectification: You can request corrections to any inaccurate or incomplete data.
Right to Erasure: Under certain conditions, you can request the deletion of your data.
Right to Restrict Processing: You can limit how we use your data.
Right to Data Portability: You can request a copy of your data in a structured format.
Right to Object: You can object to the processing of your data for specific purposes.

To exercise these rights, please contact us using the details provided in our contact section.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Essential Cookies: Necessary for the basic functioning of our site.
Analytical Cookies: Help us understand how visitors interact with our site.
Marketing Cookies: Used to deliver personalized advertisements.

You can manage your cookie preferences through your browser settings.

Third-Party Services

We may share your data with trusted third-party service providers who assist us in delivering our services. These partners are obligated to protect your information and are prohibited from using it for any other purposes.

International Data Transfers

Your personal data may be transferred to and processed in countries outside your own. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be effective upon posting the updated policy on our website.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received such information, we will take steps to delete it promptly.

Data Breach Notification

In the event of a data breach that compromises your personal data, we will notify you and the relevant authorities in accordance with applicable laws.

Your Consent

By using our services, you consent to the collection and use of your personal data as described in this Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to reach out using the provided communication channels.